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FAQ

Join us in the 100 campaign, a year-long journey to bring 100 children home to 100 families.

Program Overview

Our program offers a unique guarantee: your child will become conversational in French within 6 months, or you’ll receive a full refund. We provide twice-weekly private lessons, weekly mandatory homework, and ongoing support via email and chat, ensuring a personalized and results-driven experience.
“Conversational” means your child will be able to hold a basic conversation in French on everyday topics such as introducing themselves, describing activities, and asking and answering simple questions. This will include correct sentence structures, basic grammar, and appropriate vocabulary.
We combine personalized one-on-one lessons, weekly homework assignments, and progress tracking with frequent updates for parents. Additionally, tutors provide tailored support and extra resources to address specific areas where your child needs improvement.

Pricing and Payment

The program costs CA$2,400 for 6 months, including all lessons, homework support, and progress tracking. Parents pay upfront to secure their spot.
Yes, we offer a split payment option with a slight premium. For example, you can pay in two installments of CA$1,250, with the first payment due at enrollment and the second after 3 months.

Absolutely!

  • 30-Day Risk-Free Trial: If you’re not satisfied within the first 30 days, you’ll receive a full refund—no questions asked.
  • 6-Month Guarantee: If your child doesn’t meet the fluency goal in 6 months, we will issue a 100% refund, provided attendance and homework requirements were met.

Lessons and Homework

Lessons are held online via a secure video conferencing platform. Your child will have private, one-on-one sessions with an experienced tutor twice a week for 1 hour each.
Homework is designed to reinforce what your child learns in their lessons. It includes activities like vocabulary practice, grammar exercises, and conversational writing tasks. Homework is mandatory and must be submitted by Sunday at midnight each week.
If you notify us 24 hours in advance, we will reschedule the lesson at a mutually convenient time. Missed lessons without prior notice cannot be rescheduled.
Yes! We encourage parental involvement to support your child’s learning. We provide resources and tips to help parents stay engaged and track their child’s progress.

Support and Progress Tracking

You’ll receive detailed monthly progress reports that include feedback on lessons, homework, and areas of improvement. You can also reach out to the tutor directly for updates or additional guidance.
Our tutors are trained to identify and address learning challenges early. If needed, we provide additional support such as extra practice materials, one-on-one consultations, and tailored strategies to help your child get back on track.
Yes! We offer additional resources like practice guides, conversation prompts, and online tools to help your child practice French independently.

Tutors

Our tutors are fluent French speakers with extensive experience teaching K-12 students. They undergo rigorous training to ensure high-quality, engaging, and effective lessons.
We carefully match students with tutors based on their learning style, grade level, and goals. If you feel the match isn’t ideal, we are happy to reassign another tutor.

Enrollment

Enrollment is simple! Click the "Book a Free Consultation" button on our homepage, or contact us directly to get started. After the consultation, you’ll secure your spot by making the upfront payment.
We carefully match students with tutors based on their learning style, grade level, and goals. If you feel the match isn’t ideal, we are happy to reassign another tutor.
We offer flexible start dates, but spaces fill up quickly. Contact us to discuss the next available opening.

Technical and Miscellaneous

Your child will need a reliable internet connection, a computer or tablet, and a headset with a microphone for the best experience.
We’re here to help! Feel free to contact us at [Your Email] or [Your Phone Number]. You can also schedule a free consultation to learn more.